We hire! Join our young and motivated team in Kyiv!

About us

Euroanswer is a noted leader in providing platforms, people and services to support high-value interactions at every stage of the customer life cycle. With the prime Delivery Center in the capital of Romania, we have four delivery centers in Bucharest, Galati, Skopje and Sibiu that provide support in 28 languages to customers in more than 40 countries.

For over ten years, we have built strong business relationships with global leading IT and Telecommunications clients. Through our world-class customer services, product support and direct marketing campaigns, we help companies from all over the world in developing their business and reaching their projected goals.

As Euroanswer expands its services in Eastern Europe through a partnership with a local Ukrainian company starting October 1^st 2018, by offering our services from a new facility in Kyiv, we are currently looking for

Customer Service Adviser – with Advanced German and Upper-Intermediate English

Reports to: Team Leader

Location: Kyiv, Ukraine

We offer the following:

·           Exciting & Multicultural Working environment 

·           Career development throughout several areas of business through completion of Personal Development Plans

·           Excellent Internal Recruitment opportunities

·           Paid training

·           Casual dress code

·           Competitive salary

·           Official employment according to Ukrainian Labor Law

·           Modern facilities and high technology devices and tools in the center of Kyiv

·           Company Social Events

Responsibilities:

·           Provide a warm, friendly and personal inbound customer service to customers.

SKILLS / Essential Criteria:          

·           Advanced level of German and Upper-Intermediate level of English.

·           Customer Focus 

·           Specialist Expertise – Genuine interest and passion for customer service

·           Team-Player Attitude

·           Great Organizational Skills

·           Effective Communication - Excellent communication skills both verbal and written

·           Resilience - Demonstrates resilience and ability to work on own initiative

·           Problem Solving 

·           Responsibility for Results

Looking forward to receiving your CV IN ENGLISH to: jobsukraine@euroanswer.co.uk