Customer Support Consultant (Fluent German, English and Ukrainian)15 Травня 2022р. #вакансії_перспектива 3Shape is a Danish hi-tech company that creates 3D-scanning and software solutions for healthcare industry, such as hearing and dental aid production, where we have a global leading position for more than 20 years. Areas of responsibilities: Provide excellent and efficient technical support on 3Shape hardware (3D scanners) and software via online sessions, telephone, e-mails and occasional on-site events. Interact with other departments and escalate customers feedback further You should possess the following competencies: Customer oriented approach Good communicator with ability to ask and listen Strong verbal and writing skills in German, English and Ukrainian Problem solving and logical thinking skills Result oriented and stress resistant Aspiration to self-development and eager to learn Customer Service experience is preferred Analytical, multitasking and empathetic skills We offer: Participation in producing market-leading technology products for customers around the world Work in a unique professional, friendly and supportive environment Constant professional growth and development Competitive salary level 39 working hours per week Remote work A healthy work-life balance Annual paid vacation (24 working days) Paid sick leaves and a child sick leaves Maternity and paternity leaves Medical insurance Compensation of lunches Regular company events Opportunity to become a part of the success that 3Shape has created over the past 20 years. We will be glad to welcome you in our team! |